Customer Testimonials

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Google Oct 14, 2026

I was greeted by super friendly staff. My check in was quick and easy. They even swept my carpet. My oil change and tire rotation was quick. I received a detailed multipoint inspection. I will bring my vehicles back!!!

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Google Oct 10, 2026

Bought my first car with Peyton! He made the whole process quick and easy!

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DealerRater Oct 9, 2026

Dave Arbogast is a great place to purchase a vehicle. The sales team worked so well together and answer all of your questions and make you feel so comfortable. They had me in a vehicle within a day and I absolutely love my new ride..

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Google Oct 8, 2026

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DealerRater Oct 8, 2026

Dave always keeps us coming back. He makes the experience of purchasing a new vehicle fun, and isn’t that what it should be? He is informed and listened to what we wanted. Knew the inventory so well that he found the perfect vehicle for us!

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DealerRater Oct 6, 2026

This is the only place my wife and I will go to for purchasing a car, Josh is a great guy who genuinely listens and wants to help however he can, he even remembered to call for a birthday! Arbogast is easily one of the absolute best when it comes to a dealership!

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DealerRater Oct 6, 2026

Highly recommend Jamie! From the first encounter to the end of our business with him he was amazing. Very personable and easy to ask questions to. When things seemed to take a little time on back end he sat with us and talked to make the time go by, loved getting to know him! Thank you so much!!

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DealerRater Oct 5, 2026

They have a large selection. The salesman was patient and helpful. We test drove 3 vehicles, 1 on them twice, Mark was patient and encouraged us to take our time with our decision. Financing was a breeze. Excellent first experience.

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DealerRater Oct 2, 2026

Working with Joe to purchase my car was an amazing experience. I cannot speak highly enough about him! He was so patient and we appreciated him even staying longer to ensure we were 100% satisfied with the car and the entire process. He was such an honest and committed salesman! I am beyond happy with my experience and Joe helping me every step of the way. Even post-purchase, he checked in answered everything I needed! If he doesn’t have the answer, he will find someone who does. Joe is fantastic!

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DealerRater Oct 1, 2026

From Stephanie answering the call, to Ted responding extremely quickly, to Ba with the financing…. We could not have asked for better service!! After my daughters awful experience at a dealership this last weekend where she left upset and they made her feel like she had no clue what she was doing for her first big purchase… let me tell you…. Every single one of these employees went above and beyond to answer questions, provide information and reassurance, and give her the best deal possible! I can’t say enough good about Ted who was so quick at sending us ... Read More

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Google Sep 30, 2026

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DealerRater Sep 29, 2026

Joe was very helpful helped me get a crv very pleased with my crv Thanks for helping and getting it done

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DealerRater Sep 29, 2026

I appreciate how fast Joe helped us in getting our sisters CRV. He had a lot of history on the car for us and also let us all test drive it. He was very knowledgeable about the car we were purchasing and answered all questions we had. I would definitely recommend him to other family and friends. Thanks again for all your help Joe. We really appreciate all you done for us 🤗💙

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DealerRater Sep 29, 2026

Good price for great car. Third car we’ve purchased from them including for our daughter

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DealerRater Sep 28, 2026

As always, Arbogast was great to work with and we had a solid car buying experience! Mathew is a great salesman and works hard for his customers! It was also great to see Dave (from finance) again, as we have worked with him in the past! Love my new car!!

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DealerRater Sep 28, 2026

Jamie was very knowledgeable/friendly/&fun. No pressure. Dave in finance opened our eyes to a different way to handle the title assignment for my wife and myself. Dave is one of the most interesting people that I’ve ever met.

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DealerRater Sep 28, 2026

Joe was very helpful and patient while I was in the process of searching for my next vehicle! Thank you!

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DealerRater Sep 27, 2026

Joe and Payton were great! They helped us so much and gave us a chance to get the vehicle we wanted!

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DealerRater Sep 27, 2026

Joe was great and helping us out he couple cars to test drive awesome job

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DealerRater Sep 27, 2026

I have been able to work with Joe Bauman on a few occasions. I am very fortunate to have worked with Joe. Incredible asset to Arbogast

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DealerRater Sep 26, 2026

Employees seemed professional low pressure sale.stayed in contract after sale. I would consider buying from them again

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Google Sep 25, 2026

Joey Lucas and the service technician did a great job replacing tires and checking alignment on my Black Widow, communication and follow-up by Joey and the Service Team was excellent. I would highly recommend Dave Arbogast Buick GMC Service Department for your GM service needs.

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DealerRater Sep 25, 2026

Jamie was a NUT to work with and would highly recommend! GREAT EXPERIENCE AND NICE TRUCK

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DealerRater Sep 21, 2026

My salesperson, Ted Scisson, was fantastic to work with. He was knowledgeable, professional, and very personable. He answered every question I had and absolutely no pressure. The finance manager, Dave, was fantastic as well. So friendly and easy to work with. I wish all of the car buying experiences I’ve had were like this one.

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DealerRater Sep 18, 2026

Joe was so helpful in finding the right car for me. He went over and beyond my expectations! I am very grateful for his expertise in getting me what I needed. Way to go Joe! Many, many thanks!

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Google Sep 18, 2026

Got this truck less than a year ago and had to spend $425 for someone to splice a wire for my tailgate button that has been bad since a month after I bought it. Also found out they said my rear brakes are bad and quoted me $900 to fix them when I haven’t even had it a year. I will never buy another vehicle from Arbogast. I have spent over $100k at this dealership over the last 6 years. You won’t see another dime

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DealerRater Sep 17, 2026

This dealership has the best prices and the nicest employees! They make you feel comfortable!

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Google Sep 16, 2026

Had a transmission issue with my truck. Got it to them and they handled going through the warranty I had without a problem. Ended up replacing transmission and got it back quicker than expected. Thanks

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DealerRater Sep 16, 2026

Jamie is awesome A+ we have purchased at least 6 cars from Jamie. Awesome service. Dave arbagast is a classy place. I would go nowhere else!

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DealerRater Sep 15, 2026

Ted did a great job! Low pressure sales consultation and was very helpful with explaining all the options on the car. Would buy from Arbogast again!

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DealerRater Sep 15, 2026

Dave McMaken made buying a new car and trading in my previous car a breeze! I would recommend him to anyone!

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Google Sep 13, 2026

Olivia was amazing and I would highly recommend her to anyone looking to purchase a vehicle. Her knowledge about our new truck and professionalism far exceeded expectations! Overall our whole experience was amazing… from Olivia, to the sales manager who answered our questions about towing, to our finance contact. I’m glad we chose to make the long drive to purchase from them!

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DealerRater Sep 10, 2026

From beginning to end the process was smooth! Dave did an amazing job and helped me get into the truck I wanted.

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DealerRater Sep 9, 2026

I have bought several vehicles over the years from Dave Arbogast in Troy, Ohio. It's always a great experience, which is why I keep going back. Definitely recommend.

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Google Sep 8, 2026

Made an appointment to test drive a very late model used car. Confirmed to me in writing. 3 hours before a 60 mile drive to dealer and back home I was confirmed in writing for the test drive. I asked if they let me know right away if the status changed. Acknowledged in writing that they would. When I arrived, I had to present my auto insurance card and driver's license. Just after confirmation that this was okay, the substitute salesman informed me the car had been sold to an out of state customer. I was super pissed inside but did ... Read More

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DealerRater Sep 8, 2026

Extremely professional and courteous. Knows his product well. Made a complex transaction very easy. Thanks Dave

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DealerRater Sep 5, 2026

Mark was extremely helpful getting me in a car perfect for my needs. In fact he actually made it a pretty enjoyable process. I’d give him 10 stars if I could!!

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DealerRater Sep 4, 2026

Mark Lindenauer was friendly and easy to work with. He was also very helpful by providing a lot of information on the car as I was coming from far away to purchase.

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DealerRater Sep 4, 2026

Steve is an asset to the company. He answered all of my questions. His customer service is second to none. If I were to purchase another vehicle, I would reach out to Steve Haines. Clarence

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DealerRater Sep 3, 2026

We have bought several cars from Jamie Mead at Dave Arbogast. He makes car buying so easy! Everyone from arriving until we finished with financing was friendly and a pleasure to work with. We didn’t even consider going anywhere else!

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DealerRater Sep 3, 2026

Olivia was absolutely fantastic to work with. We negotiated a fair price and drove three hours to pick up the vehicle. Olivia made the process seemless and we were in and out of there in an hour. I've never seen a dealership firing all all cylinders until now.

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DealerRater Sep 2, 2026

Loaded customer service was stellar. He was attentive to getting me what I wanted. Very patience and caring.

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DealerRater Sep 2, 2026

I had purchased back in 2019, was in an accident which totaled my vehicle. I returned to this dealership again after looking at multiple others. Not only were the prices fair and all transparent, my same salesman was there as well. I adore both Buck and Mark. I would come here again anytime.

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Google Aug 31, 2026

Peyton is great! Best experience I’ve ever had at a dealership

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DealerRater Aug 31, 2026

The whole crew was easy to work with, they all were courteous knowledgeable, and over the top nice

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DealerRater Aug 29, 2026

Very easy to deal with. Worked with me on price. No pressure from sales staff. Would purchase from them again.

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Google Aug 26, 2026

⭐⭐⭐⭐⭐ I had such a great experience working with Arlay while getting my new car! Trading in my old car was definitely bittersweet because I had it for 6 years. It was my first real big responsibility, carried me through so many memories, and even brought my son home. Saying goodbye to it was honestly emotional. Arlay made the whole process so much easier and was incredibly kind, patient, and understanding throughout everything. I’m absolutely loving my new car and couldn’t be happier with how everything went. Thank you, Arlay, for making such an emotional transition a really great experience! ❤️

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Google Aug 25, 2026

My family got cars from arbogast a few years back, ever since then every time they’ve needed any work done, even if it’s just an oil change, the service consultants have been amazing. This most recent time Joey helped us out and didn’t try to sell us anything we didn’t need or want for the car. He is very honest and will not try to overcharge you or over exaggerated the problem. Definitely recommend sticking with Dave Arborgast’s service center for any needs that may come up with your vehicle!

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DealerRater Aug 25, 2026

Very good experience buying a new car at Arbogast. Made the experience easy and got what I asked for

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DealerRater Aug 24, 2026

I had to drive 2 hours away to pick up this truck. They stayed open after hours to help me complete the purchase. Everything was done over the phone and or text message before driving out. They worked with me on price since I was debating on going to another dealer for the same truck. I would make the drive out there again.

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DealerRater Aug 23, 2026

We had a great experience buying our Bronco from Dave Arbogast Buick GMC. Everyone was friendly, helpful, and made the whole process easy and stress-free. We never felt pressured, and they took the time to answer all of our questions and make sure we were comfortable with everything. We’re very happy with our Bronco and would definitely recommend Dave Arbogast Buick GMC to anyone looking for a vehicle. Great people and a great experience!

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Google Aug 22, 2026

Peyton Osborne was the absolute best!!!! Walked me through the whole process for my first big girl purchase!! Highly recommend him and will buy from him forever!

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DealerRater Aug 21, 2026

Jamie was awesome so easy to work with, and talk to. I Would recommend him 100 timed over.

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DealerRater Aug 20, 2026

Ted and Michael were absolutely amazing and made buying my car such a quick and painless process! They truly went above and beyond to make this happen for me and I couldn’t be more grateful!

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Google Aug 20, 2026

Excellent service 👏

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Google Aug 20, 2026

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Google Aug 19, 2026

We had a great experience purchasing our new truck from Joshua Pierce. He was professional, knowledgeable, and thorough. He did not pressure us and respected our time. If you want an honest and straightforward car-buying experience ask for Joshua Pierce.

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DealerRater Aug 18, 2026

Was fun to work with very nice and took his time with me explained everything well couldnt ask for a better person

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Google Aug 17, 2026

I came in for an oil change and was surprised with a video from the technician showing the underside of my car and telling what he did. Waiting area was also very nice and clean with food and drinks available. Great experience!

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DealerRater Aug 17, 2026

We needed to find a car that fit our specifications quickly-within our budget, low mileage, able to accommodate us on day to day as well as long distances. Our sales rep was able to provide several options. Long story short, we drove a car home from the dealership. From beginning to end, the team was professional, helpful, knowledgeable and friendly. We can’t say enough good things about our experience with the team in Troy. Now that we’ve had the opportunity to drive the vehicle for a few weeks, we’re excited about looking for a second car. We ... Read More

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Google Aug 16, 2026

I had a great experience buying a car here. We drove an hour and a half to get there and woukd go back again to buy another car. Zach was our salesman and he helped us with everything we needed and answered all of our questions. We also worked with Dan in Finance. He gave us great recommendations and was never pushy about it. This is a great place to buy a car.

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DealerRater Aug 13, 2026

Very good service in a timely manner. They always take good care of my truck.

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Google Aug 13, 2026

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Google Aug 13, 2026

I’m extremely disappointed with our experience at this dealership, particularly with how my husband’s concerns were handled by his service advisor, Joey. My husband brought his truck in with only two weeks left on the warranty. He specifically explained the concerns he was having and asked that the truck be thoroughly gone through before the warranty expired. The entire purpose of the visit was to identify and address any potential issues while the warranty was still active. Instead, the main thing that was done was checking a Chevrolet bulletin regarding the noise he was hearing. He was told ... Read More

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Google Aug 10, 2026

I had a fantastic experience with Joey at Dave Arbogast! I brought my vehicle in for an oil change, tire rotation, and tire repair, and the entire process was fast, friendly, and completely stress-free. Joey was incredibly helpful and made sure everything was taken care of quickly. I got my vehicle back well before I had to go to work, and the price was actually LESS than I expected—which is always a nice surprise! I also absolutely loved the video inspection the technician sent me showing my brakes, tires, and underbody. Being able to actually see the condition of ... Read More

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DealerRater Aug 10, 2026

Thank you Joey for your quick and efficient service today! Communication was on point, staff was friendly, and I loved the video that was sent with the updated service report on my vehicle. Joey, Tanya, and Michael always make me feel like family! I highly recommend and will be back again!

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Google Aug 8, 2026

Fantastic experience with Peyton Osborne and the team. Was treated with professional courtesy which went well beyond the transactional value of the deal. No pressure, complete transparency. Highly recommend doing business with Peyton and his team.

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DealerRater Aug 6, 2026

Jamie...Nuts about you! Kory...You the Man! Dave...Par excellent! THANK YOU Guys soo....much!

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Google Aug 6, 2026

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DealerRater Aug 5, 2026

Joe was super helpful throughout the whole process! Love my new vehicle and the process was simple!

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Google Aug 4, 2026

Bought a 2018 Chevy Impala from here. Peyton was awesome to work with and made the process quick and easy, working to get me the best deal on financing. Appreciate all his help and highly recommend!

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Google Aug 3, 2026

Come for an oil change with tire rotation, now I need a TPMS . 😡 the sensor was fine before the tire rotation

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DealerRater Aug 3, 2026

Worked with Joe Bauman to purchase an older Corvette, car is good, all the folks at the dealership treated my family well.

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Google Aug 3, 2026

Purchased a 2025 Equinox 4 days later I noticed an oil leak on garage floor. Due to going out of town for 3 of the 4 days I had not drove the Equinox yet. Only my husband had. Very concerned we went back to the dealer to have the car checked. Unfortunately we could either return car and purchase a different one, wait to have car repaired and get a loaner or take back our trade in and down payment and go our merry way. We choose to find another car at Arbogast. After all that being said Arbogast could not have been more ... Read More

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DealerRater Aug 1, 2026

Everyone was very professional and nice. Made buying my first car at a dealership a breeze! Talked me through everyone without making me feel a certain way!

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DealerRater Aug 1, 2026

Mr. Mark has good work skills and is very helpful; I like his way of working.

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DealerRater Jul 31, 2026

Justin and his team made Buying our new conversion van easy and simple. We are out of state and did the transaction over phone and email. They delivered the van to us and took a vehicle on trade. We felt comfortable and confident with the out of state transaction. We are looking forward to using this new beautiful van.

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DealerRater Jul 30, 2026

Top class dealership. Great service. I would recommend a friend. Ted and the finance guy were great to work with.

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DealerRater Jul 29, 2026

They treated us with respect and were personable. They worked hard to get us the best deal and understood what our needs were.

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DealerRater Jul 28, 2026

We absolutely love working with Jamie and The team! They always make everything work out for us!

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DealerRater Jul 28, 2026

Arbogast has always treated me as I was part of the family. From sales to service Ted & Olivia have always taken care of us throughout the purchase of our vehicles in a timely manner. The service team stays on track with all service arrangements. Tanya has always taken care of standard services to recommended preventative maintenance. All in all I highly recommend this team of professionals.

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DealerRater Jul 26, 2026

We worked with Larry Oakes and he was great! I felt like he was as honest answered any questions we had and was not a pushy sales rep.

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Google Jul 26, 2026

This place is amazing and they always take such good care of their customers. When I go in there, I feel like Family.

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Google Jul 24, 2026

Our sales people, Shawn and Josh, were a real pleasure to work with. They were very helpful and addressed our every need. This was the second vehicle we've bought at Dave Arbogast and both experiences were excellent. Also, our finance manager Ba was extremely helpful and efficient. We plan on buying all of our future vehicles from Dave Arbogast.

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DealerRater Jul 24, 2026

Had an issue shortly after purchasing our conversion van. Justin and his team took care of our issue so promptly and were so gracious. Wouldn’t buy from anywhere else!!! We aren’t even in Ohio and we would get our van here everytime. Don’t skip out on this place. They are really wonderful at what they do!

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Google Jul 22, 2026

Smooth transaction. Steve was very quick to answer all our questions, and had the van delivered in a few days. Thanks!

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DealerRater Jul 22, 2026

Everything went very smooth once I found the vehicle I wanted. No weekly calls pressuring me if I found a vehicle yet. Test drove a couple without issue.

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DealerRater Jul 20, 2026

We had an awesome experience with Justin and Arbogast. Greatly appreciated Justin’s airport pickup and spending time with us going through the van features. We love our new GMC Explorer van and appreciate Justin’s help in making this customized build come to life!

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DealerRater Jul 19, 2026

Every person we came in contact with was polite, professional, courteous and they did everything we needed done, before we asked. Very little waiting time. Overall they cared about the customer!

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Google Jul 19, 2026

I bought my '23 Chrysler Pacifica from Mark, and I love it! Thanks for helping us Mark, not pressuring us and making sure it's all correct and clean!

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Google Jul 16, 2026

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DealerRater Jul 16, 2026

Mark was wonderful, had a pleasant experience with him purchasing a Toyota Tundra. Gave good advices and personable. Walked me through everything and get the deal done quickly. Great interaction and would come back again when we need another vehicle. Thanks Mark!

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DealerRater Jul 15, 2026

Olivia stepped in and helped us get the information we needed to make a decision, and to help us get the deal done very quickly. This dealership is a bit of a drive for us, but could be worth the trip if the service department can match the standard Olivia set. We will find out soon.

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Google Jul 14, 2026

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DealerRater Jul 13, 2026

George S. and Mark L. were great. They were very personable and their service was outstanding.

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Google Jul 13, 2026

Would not recommended that you purchase from this dealer. They are not wholly upfront with the condition of the vehicle. They made me feel comfortable and sent videos of the van I was purchasing. Whether through incompetence or deceit, many issues were not reported and were omitted in the walk through videos. Van arrived damaged and not in the condition described. They say, "My eyes are your eyes," but apparently their eyes cannot tell you the paint is peeling, the doors are not shutting properly and forget to see that the back of the seat has been damaged. ... Read More

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DealerRater Jul 12, 2026

Nothing to say at this time, got a car that’s all no more to add

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DealerRater Jul 10, 2026

We bought a van sight unseen and trusted justin’s opinion and he did not let us down!!! The process was so seemless and so was the delivery. We will only ever buy a conversion van from these guys. Trustworthy and prompt. So happy with our van and the service we received. You can’t go wrong with this place!!

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DealerRater Jul 9, 2026

Had a great experience with them. Very friendly and answered all my questions. I would definitely buy another vehicle from them.

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DealerRater Jul 9, 2026

I drove 3 hours to buy a preowned vehicle from Ted at Dave Arbogast and it was worth the trip! Inventory was low in my area so I needed to expand my search. I spoke to a few other dealers across the Midwest and none of them were as helpful or transparent as Ted and his team. We made the deal over the phone and the vehicle was exactly as described in the photos and by Ted. When delivery day came he was extremely prepared for my arrival and got me on the road and back home quickly (but not rushed). ... Read More

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