Customer Testimonials
Pleasure doing business with them. Helpful, low pressure and seemingly honest, they made the process easy.
Great job! It was my daughter's Terrain and she is very happy with the work performed. Fantastic job!!
You said it, experience. Ross does more than sell me trucks, he gives me a great experience that I look forward to re-living every 3 years.
Customer service was good I brought a friend with during service perspective customer
Brian was my and my mom's salesman, and he was awesome. He worked with us on keeping the SUVs that we bought close to our price ranges. I feel like he went far and beyond in helping me find a used SUV that I wanted and also helping mom find her a new SUV in the color she wanted.am so thankful for that. In about 2 years I am most definitely be coming back to buy my daughter a car when she gets her temps and it will be bought from Brian. I will also be recommending Dave Arbogast ...
Everyone is very nice. Thanks for the free drink.
Set up appointment online, service tech was professional and perfect in everyway. Thank you again. See you in 5000 miles.
Very courteous and welcoming staff. Advisor, Josh Holler, took care of everything possible during visit, outstanding customer service. From start to finish, service appointment was fairly fast, in and out within an hour or so with everything that needed to be completed, appreciated everything.
Great experience!
My sister just bought a new car, she is very pleased! Dave McMaken was excellent to deal with, very good job explaining features, without being pushy.
Great dealing with
Our salesman was very helpful!
Had a great experience buying a 2019 GMC Sienna, and highly recommend contacting Ron in used sales for your needs.
Very efficient. Kept me informed on status of repairs. Pleasant to work with.
Toby Highley is a great controller. Don't listen to anything Cassie Carpenter says online.
Here is my car now
Very professional always a great appointment
I love the service we receive when we bring our vehicle in. Top Notch
The service staff quickly diagnosed my trucks problem and had it fixed in a day. They had no problem honoring the existing warranty and even noted possible issues that would be covered under the warranty! I was super impressed!
Great Experience! They truly care to make sure you are happy
Dealership is fine but I should NEVER have had this service call for bent lifters at 14000 easy miles. GM has been aware of this defect for over a decade and refuses to build a decent engine and transmission.
I was dealt with promptly and professionally. Service was completed in a timely manner and price was as estimated.
Friendly service, I like the food area located in the dealership.
Very good, the advisor was very professional and kept me updated. And after the vehicle was completed he explained what was done.
Our salesman was great.
I recently purchased a pre owned Cadillac Escalade. Mike Coke and Terry Murlin in financing where great thanks for all your help! Definitely will be back.
Friendly people that I can trust to tell me what I need, not just pushing sales.
Everyone was so very nice and helpful. Our salesman Adam was awesome. Made us feel very welcomed and was very helpful. We will definitely be coming back in the future. Thank you
Always great customer service. I've been coming to Dave Arbogast since 2021 and I've never had a bad experience. Thank You for that!
Just purchased a beautiful Buick Envision from this dealership and I could not be more impressed with how great the experience was. My salesman Mark Lindenauer was absolutely the best. He stayed an hour and a half after they closed to take care of me and was so great at explaining everything. I will definitely be coming back here to do business again.
Ted is the man. Overly helpful and patient. Explained everything I ever needed. I’ll be back for a future vehicle for sure. I’d trust them with another 70k+ vehicle
This is the only place where i can trust and feel safe Chris thanks all you do for me every time i bring my truck Thank you
I had the pleasure to work with Erica Anderson in the new sales department and she was super friendly and helped me with turning in my lease! I would 100% recommend going to her with any interest in buying/ leasing a vehicle.
Good price good service and good lunch at a great price while I waited.Customer service that you seldom see anymore.
They take care of their customers, they are friendly, and they offer a donut and drink while you wait.
Joe Bauman was definitely patient and let us try out several third rows until we finally found the one that we loved thank you in my opinion five stars just don't cut it we need more stars to give more reviews highly satisfied
Excellent service, quick turn around
First I have to say, "I hate car shopping"! My husband had been in touch with Joe Bauman, as we were looking for a good, used Buick Enclave. After visiting 3 other car dealerships, we arrived t Dave Arbogast, close to closing time - however Joe did not rush us at all. We drove the vehicle, came back and negotiated with Joe on a trade-in of our Ford Flex. Joe presented an offer, we countered, and Joe came back with a price we were happy with. Joe was polite, kind and certainly knows his profession very well. After we ...
22MAR2023 Purchased a PreOwned 2019 Ram 1500 Bighorn with Joe Bauman as my sales guy. I had already done months worth of research, and came to the dealership with a pre-approval in hand. It was by far the best and easiest vehicle purchase I've ever experienced. Only hangup as of this writing is 1. Passenger taillight housing was cracked, but they replaced it as a part of a WeOwe, no cost to me. I received the part within a couple weeks and it was an exact match. 2. Rear Parking sensor was inoperable; however they offered to look into it and repair as ...
My service tech was friendly, and the waiting area was very comfortable. I loved that I could get a fancy coffee drink and catch up on my social media scrolling in a comfy chair. When my car was done, they even vacuumed out my passenger floorboard! Great price and great service!
Good works deserves good recommendation I saw testimonies from several people on this page talking about Mrs Murphy Sherry and i also decided to give it a try if i would share mine also.I made an investment of $500 with her and got $6300 payouts without stress.thanks alot ma,you are heaven sent i highly recommend her to you all and you will be glad you did it contact her via WhatsApp:+13618573869 Email:[email protected] Telegram:@Murphy_sherry
Ross Dillahunt always works well with us, answering questions, and taking time for us. Gives excellent service
Ross Dillahunt took a great amount of time to understand exactly what I was looking for in a new vehicle purchase and he was able to match everything I wanted in order to find me the right one! He never pressured me into making a quick decision, letting me take my time and took great care when helping me complete the purchase. I want to commend Ross on his understanding of my needs and his professionalism is unmatched in the industry! I will forever recommend not only Dave Arbogast but also Ross as a salesman to anyone I meet who ...
Went in just to look, ended up talking to Joe Bauman he got me a great deal & drove off in one of my dreams that day! Great customer service, easy to talk to & helped me get the process done fast! Couldn’t have asked for a better experience, thank you Joe & the whole Dave Arbogast team, definitely recommend!
Truck been there for almost a week and it is still there. Hopefully it will be home soon in it's own garage.
We needed a car right away and Joe Bauman was able to help us. Not only did he give us many options to trial, he found the perfect fit for our budget. The whole team was amazing but Joe said with us until we drove away with new car. He also checked with us afterwards. Thank you Joe. We will return for next car.
Both Ron Burton in sales and Dan York in finance were excellent, creative and personable during the negotiation process' for my new GMC truck. Thanks for all your help! Dave Graham
Prompt and professional service from start to finish.
The team at Arbogast is very cordial and efficient. Appreciate their responsiveness.
Michael my service advisor was the best. Had a problem with my car and a resolution was done. Love it. He checked to see if I had a warranty on my tires. Had replace one tire and it was taken care of.
Ross answered all my questions and made the process quick and easy
The salesman Adam Lang is very personable. He is knowledgeable and a very good listener. He makes the sales experience pleasurable.
I don’t think I have enough great things to say about our experience with this dealership. From the first call to us leaving the lot with our vehicle the whole experience was great. Mathew was our salesman and he was such a kind and patient salesman. We had a ton of questions about the vehicle we were interested in and never made us feel like we were a bother. He didn’t rush us or make us feel like we were asking too many questions. When we had a concern about the vehicle he had us speak directly with ...
Very nice and friendly staff! Will tell you how it is and do not beat around the bush! Will purchase another vehicle from here in the near future!
This is the only place I will purchase a vehicle (Ross Dillahunt -- my car guy!) or have our vehicles serviced. We are always treated like friends, with respect and honesty.
Excellent service We were recommended to go to Mrs. Florence Boeli. She made getting our profit stress free and made what we thought would be impossible, possible!! Mrs. Florence Boeli was truly amazing and gave us so much further advice- she went above and beyond and now we’re making our second withdrawal! We were able to earn $14,200 within a weeks due to her efficiently and effective trading techniques. Thank so much Florence! I recommend her to anyone interested in earning from Forex/Stock & crypto trading she's indeed a Guru expert trader DM WhatsApp +1 (337) 603-0583 Email: [email protected]
Just purchased our 2023 Yukon XL from Dave Arbogast! Overall experience was great! Long wait time to close the deal but Erica made sure I was taken care of through all of it! Alex was extremely helpful and knowledgeable with the finance side of things! Erica has been supportive even through some of the items I found a couple days later not up to par. If you want a great sales experience and looking for a car that no other dealership has…I’m sure they do, so go down and ask for Erica, she’ll get you just what you ...
I recently purchased a brand new 2023 GMC pickup and the customer service I received from Erica was amazing. She was more than helpful in helping me get what I wanted when I wanted it. I will definitely recommend working with Erica on your next purchase of a new vehicle.
You took the time to figure out what the problem was and did what you needed to do to fix the problem
I recently had a recall replacement that failed. I was extremely frustrated as anyone would be. They towed my car and fixed the issue immediately. I spoke with Casey Carpenter who was wonderful. He listened to my concerns and frustrations and he compensated me for the inconvenience.
Everything went well...new battery and my vehicle is running well.
Excellent as always!
Erica Anderson was awesome to work with. The process was very smooth and simple. She found me a great car and kept me up to date throughout the entire process. I highly recommend working with her on your next vehicle purchase
Very satisfied
Traded with $2,000 in my wallet after seeing so many testimonies and recommendation here on Facebook and YouTube about Mrs Emily Morgan after mining and trading in my account. I opened my wallet and got a profit of $15,100 in 7 working days made my withdrawal successfully Mrs Emily has changed many life's including mine am grateful mam you are a truly a woman with a heart of a raw gold. Contact her via: WhatsApp: +1 (318)321-0778. Email: [email protected]
Had a great experience buying my car from Dave Arbogast. Joe and Dan were great, and easy to work with. Highly recommend!
Daryl Fairchild helped my husband find a truck quickly, he made things easy, we were in and out in less than an hour. Great staff. Thanks so much.Will definitely recommend..!!!
Daryl Fairchild was our salesman. Was very professional and courteous and made sure my wife and I saw the cars we wanted and was very patient as we decided what to get. Even stayed after closing to make sure we were good to go. Definitely recommend!
In Dec ‘22 our family purchased a used Ford Escape from Arbogast Ford. Richard Dinsmore, Ted and finance manger Ed Wright were great to deal with. This dealership has great integrity—and it was worth the drive to Troy to buy this car. Competent sales, competitive price, but most importantly—integrity. We had a snafu with the purchase of a 2016 Escape—but the dealership handled it in a timely and professional manner—and we got a newer pre-owned car with a warranty. Win-Win. Richard even delivered the warranty paperwork to our house in Beavercreek, so we didn’t need to drive ...
Always a pleasant experience. Everyone is friendly and we are in and out within an hour.
Joe Bauman was a great. He answered all my questions and helped me find a great car! Couldn’t be happier with the experience as a whole.
Just purchased a Chevy Silverado and was very satisfied with the customer service we received from beginning to end. We called a day ahead for a test and Jamie had the truck up waiting for us to arrive at the dealership. Very good salesman and, we couldn't have asked for anyone better. From there to the finance department we worked with Terry. Another great person to deal with. This is our third vehicle in a row through this dealer amd our second with Jamie and we have had nothing but excellent experiences each time. We will not go anywhere ...
I think they do a really good job and they are friendly and joe bauseman is a really good salesman. Better than some at other car lots.
We have always purchased our vehicles there. Ross has been our sales person from the very first car we got to now this new Envision. He has always gone out of his way to make sure we were well taken care of. The whole team is more than helpful, from sales to service. Couldn't be more pleased.
My salesman, Joe, was excellent. The whole buying process was the easiest I've ever went through.
Ethan Mead was very helpful in taking care of all my questions as well as mechanic Ben. Still wondering why fuel pump and module needed to be replaced in a 2022 Terrain with 4000 miles
The service rep who met me when i arrived cleared up an issue with the lift gate not working. He didn't even smirk when he showed me how I had accidently turned the control to "off". Kudos for that.
Want to say a big Thank You to Mark Lindenauer for helping our daughter find the perfect vehicle for her growing family. We’ve bought cars off Mark multiple times over the course of 25 years and it was nice that he could help our daughter as well!! He took the time to find out what her needs were and what was important to have in a vehicle which was nice. We’ve purchased a few vehicles as well from Dave Arbogast and have never had a bad experience. I would highly recommend them and definitely recommend Mark! Thanks Robert & ...
I loved the support this dealership provides! I live a little over 2 hours away from this dealership and sent an email about my interest on one of their vehicles. They got a hold of me right away and were very accomadating to my distance issue. Took care of most of it over the phone with me. Kevin and his team were very efficient when I arrived as well. Greeted me at my car as I pulled in, they didn't hover like most salespeople, which I really appreciated. And I wasn't there as long as most dealerships! Fantastic dealership!
We couldn’t be happier with the experience we had at Dave Arbogast. We recently purchased a 2019 Pacifica from the used car lot and worked with Mark. Mark was fantastic as well as Ted, the GM. We were in and out within 1.5 hrs, which says a lot when you’re driving an hour to get there! Great experience!
Joe Bauman made our vehicle purchase easy and smooth. He was very friendly and patient. Alex Peltier was also super friendly and explained everything well. Our experience at Dave Arbogast was the best. Thanks for everything.
Mike was very nice and informative with our repairs
I saw this dealership online. I just so happened to go and look at Suv’s. I had a great experience at Dave Arbogast Buick GMC in Troy/ Tipp city. My salesman Cliff was awesome!!! He listened to what I wanted. Cliff was also very knowledgeable. I purchased a 2021 Buick Envision. I’m truly grateful that my experience was amazing. Also special shout out to Ms Alyssa , Ms Karen and Mr Walter . All of you truly made a difference in my car buying experience!!! Thanks again 😊😊💜💜
My 2 sales expirences with Jamie Mead was phenomenal! This guy is the easiest, most fair, trust worthy salesman I have ever worked and highly, highly recommend him without hesitation!
Joe Bauman was great in every aspect of the buying process. If anyone is looking for professional car salesman that is not pushy and will do what he can to make it a pleasant buying experience then ask for joe.
Darryl Fairchild was Awsome with helping me find the vehicle I wanted and Purchased! You Rocked !! Thank you Soo much Darryl!! I will be enjoying my ride home back to Virginia Beach😁
This place is wonderful. Me and several of my co workers swear by this dealership. We all go with Joe Bauman, but everyone I have interacted were awesome. They have a large selection of everything. I have bought 2 vehicles here and HIGHLY recommend anyone looking for a great used vehicle to stop here.
Service center is always nice and explains everything with you so you understand
We have have bought 5 cars from dave arbogast in the pass years.. we have also had a great experience.. Kevin was very patient with my husband because he likes to change his mind all the time..
Joe Bauman was really great. I was long distance inquiring about a vehicle. He spent alot of time working with me answering questions etc. We decided not to buy the vehicle but I appreciate all the work he put in and felt he deserves something good said about him.( Side note I personally really don't like working with dealerships so it means more coming from me that I had a positive experience.) Ask for JOE BAUMEN
Dave Arbogast Buick GMC made me feel like family my salesman Joe Bauman and Walt Price and Brandon were awesome. I recommend this dealership for any car purchase and will be back for future purchases. Very knowledgeable sales team as well as very family oriented. Mr. Arbogast you have an awesome TEAM!!!!
Excellent customer service no matter what you're there for. Whether it's a new or used car/truck, RV or camper, or service, they'll take care of you. Never had an experience that wasn't top notch.
My husband, Jason, and I had a great experience purchasing a gently used GMC Sierra a couple weeks ago. Mike Cole was very helpful, spent A lot of time with us showing us the ins and outs of the vehicle, and was able to help us get a great deal. Thank you so much for your help, Mike!
Michael is the greatest.
I just bought my 5th vehicle (2015 GMC Terrain) from Dave Arbogast. Kevin Richardson has been my salesman for all 5. I would recommend him for anyone wanting to buy a car. He is very attentive and a genuinely great guy. The whole process is quick and easy.
Cliff is amazing so easy to work with. Cliff takes time, listens and is not pushy. Thank you Cliff for your exceptional service. I highly recommend Cliff. Thank you
