Customer Testimonials

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Google Jun 29, 2022

Very helpful with my lease and service over the years!

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Google Jun 29, 2022

Friendly staff. Also, utilized the cafe for food during this oil change because I hadn't had any lunch yet. It was economical and the made to order turkey wrap was very good. It's nice that there are food options beyond vending machines like a lot of other dealerships I've been to in the past. So A+ for the cafe offerings. I do wish we got quick car washes while in for service but not a big deal we don't. Overall, pleasant experience.

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Google Jun 28, 2022

Just great/

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Google Jun 24, 2022

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Google Jun 24, 2022

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Google Jun 22, 2022

Great

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Google Jun 22, 2022

We purchased a car from Arbogast. Our salesman was Joe Bauman. He was very helpful and most importantly, did not pressure us at all, and in fact, told us to get some lunch and talk it over an get back with him to help in any way. That made it much easier to make our decision to purchase our vehicle at Arbogast. I recommend asking to see Joe when you go to Arbogast.

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Google Jun 20, 2022

Brian Russo did an excellent job going through the sales process. The Buick Envision color I wanted was a difficult color to find, and was happy that the SUV was held for me because I was coming from out of town,

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Google Jun 19, 2022

Very friendly and great place to shop for cars.

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Google Jun 17, 2022

Friendly, knowledgeable sales team. Ross has always been a pleasure to work with.

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Google Jun 16, 2022

Great place! Always someone there to help you with a smile and a hand shake. Always go out of their way to help! Great place to buy a car truck SUV!

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Google Jun 14, 2022

Nate Coppock was so much help on my new vehicle !! Highly recommend him if you need a new vehicle

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Facebook Jun 14, 2022

Wonderful experience at Dave Arbogast this weekend.Our salesman Mark was AWESOME!We really enjoyed working with him. Very down to earth, no bs and just a friendly likable guy👍 The process was easy and straight to the point but most of all… We LOVE our new Yukon!

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Google Jun 14, 2022

Simple and quick !!!

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Google Jun 9, 2022

Buck was very helpful with my needs and helping. We got what I needed and he took care of everything in a very timely manner.

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Google Jun 9, 2022

Great people, friendly and professional 👍

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Google Jun 8, 2022

Samantha and the tech that worked on the Cruze did a great job.7 stars out of 5.

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Google Jun 7, 2022

Just bought my first Corvette! Huge thanks to Joe Bauman for helping me through the process! He make it smooth and easy, and also makes sure you love the car you’re getting!

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Google Jun 5, 2022

The customer service is truly outstanding!

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Cars May 27, 2022

My recent Service experience was very pleasant. In for maintenance. My Service Advisor was very accommodating, the waiting area and restrooms were very clean. The little food/barista are is well stocked and I had a nice hot lunch for a very reasonable price, in addition to my complimentary coffee and donut.

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Cars May 26, 2022

Mike Cole went above and beyond with my SUV purchase. He was friendly, respectful, patient and knowledgeable. He took the time with my husband and I to ask questions and both of us to be able to test drive the suv on two days due to our conflicting schedules. He went above and beyond when I didn't like something about the suv and was able to get us a modification to the vehicle. He is also very kind and we will be back to purchase from his again as he was just overall a great person!

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Google May 24, 2022

Advisor was personable, and efficient. Waiting area and restrooms clean, and the little barista is a nice touch.

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Google May 20, 2022

I recently purchased a used car at Dave Arbogast and found the whole buying experience to be quick and easy. I was impressed with my salesman, Mark Larimer, as he was informative and made the buying process good. I would recommend Dave Arbogast dealership and Mark Larimer to anyone looking for a used vehicle.

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Google May 19, 2022

Your people are always nice and they always do a great job

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Google May 19, 2022

Service was fast and friendly.

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Google May 18, 2022

They were extremely busy, but had my oil change done very quickly.

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Facebook May 18, 2022

friendly service staff not a long wait time

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Google May 17, 2022

Have bought 3 cars there in last 2 years. Buck has been there to sell all 3 and answer any questions or concerns. Couldn't ask for easier way to buy a car. Dealership is always there for service and always explains repairs.

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Google May 17, 2022

Joe Bauman is the absolute BEST! I've been going to Dave Arbogast for years and have purchased every car I've owned from them. Joe helped me recently when I needed to trade in my Kia, and he got me a fantastic deal. I won't go anywhere else! Cannot recommend this dealership enough. I've always been treated with respect there, and I truly appreciate how hard Joe works to make sure I get what I want and need in a vehicle.

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Google May 14, 2022

I have purchased 5 vehicles in the last 5 years. Four of these purchases have been in the last 15 months. My experience with each of these purchases, have been exceptional, which I contribute to Mike Cole. The Dave Arbogast team is a class act.

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Google May 13, 2022

Kristen explained everything in detail and had the mechanic show me exactly what was broken. The mechanic was also very polite and knowledgeable. Kristen let me know that she would get me a ride back home even if she had to drive me herself. She was unable and a porter was also unavailable so Kristen contacted Lyft to get me home. That was greatly appreciated.

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Google May 12, 2022

Easy, Prompt & Quick

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DealerRater May 10, 2022

I had the pleasure of meeting with Erica Anderson at Dave Arbogast. She helped me with my lease coming to an end and purchasing my vehicle. She answered every question I had and was just wonderful to me, like I was the only customer she had that day. I definitely will return to have her get me into a new vehicle in a few years. Erica you are so professional and kind I truly appreciated our day. I also, would like to thank John in finance who help get all the paperwork through quickly and was a joy to meet.

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Google May 7, 2022

Extremely nice and knowledgeable staff. They were willing to go above and beyond to make sure I was satisfied, even after the sale.

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Google May 6, 2022

I am glad to have talked to Bob Griesdorn, he help me resolved some issues I have with my purchase.

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Google May 5, 2022

We got our 2019 Chevy Traverse and the staff, especially Joe, was very helpful!

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Cars May 4, 2022

My salesperson Dan Everett was great. The whole experience they make you feel like you?re family. I wouldn?t choose any other dealership when making a vehicle purchase. The whole process was easy. From start to finish, it only took an hour. No stress, no pressure. Click to Cop

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Facebook May 3, 2022

I have worked with Joe Bauman on the purchase of every car I've owned, and just bought my new vehicle from him yesterday. He is extremely respectful, kind, and helpful. He and his team always work with me to get the best deal! Thank you so much!

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Google May 2, 2022

My salesperson Dan Everett was great. The whole experience they make you feel like you’re family. I wouldn’t choose any other dealership when making a vehicle purchase. The whole process was easy. From start to finish, it only took an hour. No stress, no pressure.

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Google Apr 29, 2022

Very satisfied

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Google Apr 28, 2022

The sales staff was of great assistance. I ordered the car remotely from the Philippines and the vehicle arrived as promised before my move back to Ohio.

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Google Apr 27, 2022

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Google Apr 25, 2022

I feel very confident bringing my vehicle in for service at Dave Arbogast because I know that certified mechanics will be looking my Buick over to make sure everything is in good working order without taking any short cuts, and will discuss any issues they find with me. The customer service treatment is top notch and they treat you like family. Always friendly, always reliable.

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Google Apr 21, 2022

FANTASTIC! Ross is the BEST! Professional, personable, caring, patient, and definitely knows about cars. He explained all the details of the ‘extras’ and never acted bothered with repeat questions. He is a man of integrity and I deeply appreciated him. John was so helpful with the financial part. He covered the details with professionalism.

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Google Apr 19, 2022

Price was a little high for just a transmission flush, but overall Great service experience

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Google Apr 18, 2022

We are a repeat customer of Arbogast, having purchased multiple vehicles from them throughout the years. When we recently had to do something with our Nissan Rogue, our salesman Jamie Mead was there to help get us on track. With his help and finance Terry Murlin we were able to get back on the road with very little issues. Definitely consider coming to Arbogast for your vehicle purchasing needs. They will treat you like family always.

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Google Apr 15, 2022

Just want to say thanks to Jamie mead he did an amazing job helping me get a new truck. He made it very simple and got everything done in a short period of time. By far the best buying experience I’ve ever had. I will be sending more people to him and I’ll be back again!

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Google Apr 14, 2022

Kristine Cox was amazing! She got my vehicle in the same day and the work was completed by 5:00

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Google Apr 11, 2022

I had a recall on my car and the staff was knowledgeable about that. I had previously taken it to be fixed at another shop, but it still wasn’t correct after three times. It is now fixed correctly after one time at Arbogast.

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DealerRater Apr 10, 2022

I came over from Columbus to purchase a GMC Sierra pickup. My salesman was Brian Russo and he did a tremendous job and I will certainly send him many referrals. It was worth the trip and I will be back.

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Google Apr 9, 2022

Brian was extremely friendly and helpful. He listened well, was very knowledgeable, and treated us with respect and honesty.

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Google Apr 6, 2022

Everything was organized and appointment went smooth

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Facebook Apr 2, 2022

They will find a way to get you what you want and in budget. I’ve purchased 4 vehicles personally from Dave’s. My son and daughter purchased their first vehicles here also. So my question is Dave. Buy 6 get one free?😀.

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Google Mar 31, 2022

Erica Anderson was outstanding to work with! She was extremely knowledgeable, helpful and sent me out the door with the truck I had been looking for. I'd highly recommend working with Erica for your next vehicle purchase.

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Google Mar 31, 2022

Erica was so easy to work with. I really do not like buying new vehicles and she made this very painless. No pressure, no tricks. I really appreciate this more than I can say. I have walked out of dealerships multiple times because of the pressuring. I would absolutely go through her again.

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DealerRater Mar 29, 2022

Dave was wonderful, he probably isn’t being paid enough for the awesome job he does! Love the truck. Definitely be back to deal with Dave! Thanks

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Google Mar 29, 2022

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DealerRater Mar 26, 2022

Best car buying experience ever thanks to Joe Bauman and staff! After talking to Joe over the phone my wife and I decided to drive an hour and a half to the dealership to look at a suv for my wife. Joe told me on the phone they treat customer right and I’m not sure that’s correct, he should say they TREAT CUSTOMERS GREAT!!! After buying vehicles for the last four decades I can say this has been by far my best experience. The entire process was enjoyable and Alex in finance was great too. Thanks again Joe ...

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Google Mar 25, 2022

Staff was friendly and the service was done in a timely manner.

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Google Mar 25, 2022

Secretary was very nice on the phone and I was notified of the part coming in. I dropped off vehicle and was driven to my desired location by Arbogast driver. My Airbag was fixed and I was called to pick up. Very good service and friendly communication.

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Google Mar 22, 2022

Great

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Google Mar 15, 2022

We were impressed with the Dave Arbogast family at the onset of our purchase. Our most recent experience with the oil change was 'exceptional.' We were even impressed with the complimentary Tim Hortons baked danishes! WOW! I can hardly wait for the next service! 🙂 The only improvement I can offer is that Dave would provide tickets to the next JAZZ Arbogast concert ... or better yet, offer Jazz Vocalist, Sandra Rutledge an opportunity to open for the next national group. By the way, the Arbogast family appeared just as 'exceptional' on The Family Freud Show. We were proud to say we ...

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Facebook Mar 13, 2022

Brian went above and beyond to help me get into a newer truck when I couldn't find one anywhere else that fit my budget. Thank you to Brian and the team at Dave Arbogast for getting it done for me!

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Google Mar 11, 2022

I was casually shopping for a new car this week. I seen one I liked on their website so I setup and appointment to look at it. My salesman Jamie was beyond helpful and accommodating, I tried out several cars before picking “the one” I am beyond thrilled with the service I received from Jamie and Andrew. They made the entire process quick and painless. If your in the market for a new car, I highly recommend these guys!

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Facebook Mar 10, 2022

Of all my years purchasing vehicles, I guarantee this was by far my most favorable experience. I reached out to Brian Russo, who was prompt in his response, with superior knowledge of my inquiries of the vehicle in question. Brian went above to meet my requests as I was not in the area at the time. Once I arrived at the Troy location, Brian greeted me with professionalism and we got to work on the deal. I then moved to John Thompson in finance, who like Brian was extremely helpful and encouraging with the option I had as a buyer. ...

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Google Mar 5, 2022

I had traveled from North Carolina to Ohio. While I was there my back windshield wiper broke and I purchased a new blade at Arborgast Buick. I was not able to put it on myself so I went to the service department and asked if someone could help me. Casey Carpenter, the Service Manager, said no problem and had it installed within 30 minutes. I asked how much I owed them and Casey said "no charge, just have a safe trip back to North Carolina." Needless to say I was amazed they would do this for me, and I ...

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Google Mar 3, 2022

Snack bar is the boom

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DealerRater Feb 28, 2022

Great customer service and good communication with service and hospitality. I would recommend anyone to buy or get service from this company.

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Google Feb 26, 2022

I just bought really nice SUV and everything went so smooth! Emily Behr who has helped me before has done amazing with every car or truck she sells us! She is so patient, understanding, and honest! Dave Says Yes has always done us well(: Thank you so much!

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Google Feb 22, 2022

They did there job and made me feel welcome in the dealership

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Google Feb 22, 2022

Easy to deal with, excellent salesperson

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Facebook Feb 22, 2022

Bought my truck here in 2020 and they are awesome to deal with! Got my last free oil change today and will keep coming back! They do a great job! Ever buy another vehicle it will be from them!!

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Google Feb 21, 2022

Service was prompt and professional

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Facebook Feb 21, 2022

Excellent customer service is received!

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Google Feb 20, 2022

Trent in Service was great! Thanks for the great Customer Service and experience. He drove it under the awning when I came to pick it up, so I wouldn't have to deal with the rain. Much appreciated!!

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Google Feb 17, 2022

We have worked with Arbogast since 1996 and have always had a great experience. We've purchased seven vehicles from Arbogast and have had them all serviced at the dealership.

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Google Feb 8, 2022

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Google Feb 3, 2022

Convenient appt, friendly staff, quick service, comfortable waiting area with complimentary beverage and paid for withe my gm rewards. Could ask for nothing else

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Google Feb 2, 2022

This guys are the best in my book they always go above and beyond to help you on your vehicle needs and even if you just want to test drive one of their trucks they’ll be please to help you I recommend them to anyone 👍👍

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Google Feb 1, 2022

I love the emails and text communication and reminders.

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Google Jan 31, 2022

very professional

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Cars Jan 29, 2022

We worked with Joe in Sales and Andrew in finance, both guys were super friendly and made our car buying experience amazing! Loving our new Honda Odyssey for our hopefully expanding family!

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Google Jan 28, 2022

Had a great experience while shopping for a car @ Arbogast GMC. Our salesperson Mike Cole was super. Not pushy at all & showed us some cars we might like, answered our questions and made the experience very rewarding. We bought a car from there and found everyone very nice. Go see them if looking for a vehicle.

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DealerRater Jan 25, 2022

Hi Folks.. We just bought a beautiful Gmc Terrain from Dave Arbogast. It's just a fantastic buy! Our agent Mark Lindenauer was so helpful with all the questions we had about the vehicle we chose, but also with the paper work that goes with buying a car. He made the event a very pleasant one. And we're tickled with the extra perks that come with being a part of the Arbogast family. If you're considering buying a car, you can't go wrong with a visit to Dave Arbogast. The whole atmosphere is a joy! P&...

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Google Jan 24, 2022

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Facebook Jan 23, 2022

Everything was as they said it would be.

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Facebook Jan 19, 2022

Bought our car here in 2020! They were easy to work with! Will buy from here again in the future! They had exactly what we were looking for!

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Facebook Jan 19, 2022

Arbogast is the only dealership we use to service our vehicles. They are the best. Also who we buy our vehicles from.

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Google Jan 17, 2022

It's great

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Google Jan 16, 2022

Thanks for all your help in finding the exact vehicle we have been searching for Joe Bauman. The best in the business at making sure his clients are satisfied. Joe always takes the stress out of a stressful situation.

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Google Jan 10, 2022

The crew at Dave Arbogast where very helpful and informative on the progress of my vehicle while in for service work GOOD JOB

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Google Dec 31, 2021

These people have it all together. Friendly, courteous, knowledgeable and just plain go out of their way to see that the customer comes first and is satisfied. Working with Kory, lately and he is great.

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Cars Dec 29, 2021

Just wanted to give a shout out to our Sales Consultant Terry Connally. She was a pleasure to work with and made the entire experience memorable. She made us feel at ease during the decision making of purchasing our truck. The whole Sales staff goes above and beyond. Will definitely mention Terry's name to anyone who is looking for a new or used vehicle. Enjoyed every minute spent with Terry. Felt like we had known her forever.

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Google Dec 27, 2021

Ross did an awesome job of making us feel appreciated. Also, took the time to show us details on our new car. Was patient with all of our questions. He was personable and professional.

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Google Dec 23, 2021

Very Good Service

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Google Dec 22, 2021

Courteous and efficient. Mr. Warner was outstanding with his assistance and detail.

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Google Dec 22, 2021

The employee who was getting my paperwork all set up knew I was dropping my car off to get fixed and that I would be walking to the YMCA near by to workout while my car was in the shop. He offered to have a shuttle service drive me there or pick me up when I was finished! I declined although it was an amazing gesture and one I was not expecting! It just goes to show that Dave’s goes above and beyond for their customers!

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Google Dec 7, 2021

I recently purchased a pre-owned vehicle from Dave Arbogast Buick GMC and had one of the easiest, smoothest and most honest buying experiences ever. I was a little skeptical at first when it came to going to look at the car, because I am from out of state, but that wasn't an issue at all. I called to inquire about the vehicle and Matthew went above and beyond in order to help me get a feel of the vehicle before I decided to come and take a look. He sent me all of the information about it along with ...

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DealerRater Dec 5, 2021

Great service on our Acadia this week. We had new tires, oil change and new battery.

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Google Dec 4, 2021

Very good experience. Courteous and helpful.

 

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