Customer Testimonials

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Google Jan 31, 2023

Joe Bauman was a great. He answered all my questions and helped me find a great car! Couldn’t be happier with the experience as a whole.

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Cars Jan 30, 2023

My second purchase at Dave Arbogast, and just like the first time the experience was awesome. Customer service was great in all departments, but special shout out to Mike C., he made both of our purchases quick and smooth. We look forward to doing business with Mike for years to come! Thank you.

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Google Jan 27, 2023

Just purchased a Chevy Silverado and was very satisfied with the customer service we received from beginning to end. We called a day ahead for a test and Jamie had the truck up waiting for us to arrive at the dealership. Very good salesman and, we couldn't have asked for anyone better. From there to the finance department we worked with Terry. Another great person to deal with. This is our third vehicle in a row through this dealer amd our second with Jamie and we have had nothing but excellent experiences each time. We will not go anywhere ...

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Google Jan 26, 2023

I think they do a really good job and they are friendly and joe bauseman is a really good salesman. Better than some at other car lots.

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Google Jan 23, 2023

We have always purchased our vehicles there. Ross has been our sales person from the very first car we got to now this new Envision. He has always gone out of his way to make sure we were well taken care of. The whole team is more than helpful, from sales to service. Couldn't be more pleased.

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Google Jan 22, 2023

My salesman, Joe, was excellent. The whole buying process was the easiest I've ever went through.

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Google Jan 18, 2023

Ethan Mead was very helpful in taking care of all my questions as well as mechanic Ben. Still wondering why fuel pump and module needed to be replaced in a 2022 Terrain with 4000 miles

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Google Jan 16, 2023

The service rep who met me when i arrived cleared up an issue with the lift gate not working. He didn't even smirk when he showed me how I had accidently turned the control to "off". Kudos for that.

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Facebook Jan 14, 2023

Want to say a big Thank You to Mark Lindenauer for helping our daughter find the perfect vehicle for her growing family. We’ve bought cars off Mark multiple times over the course of 25 years and it was nice that he could help our daughter as well!! He took the time to find out what her needs were and what was important to have in a vehicle which was nice. We’ve purchased a few vehicles as well from Dave Arbogast and have never had a bad experience. I would highly recommend them and definitely recommend Mark! Thanks Robert & ...

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Google Jan 13, 2023

I loved the support this dealership provides! I live a little over 2 hours away from this dealership and sent an email about my interest on one of their vehicles. They got a hold of me right away and were very accomadating to my distance issue. Took care of most of it over the phone with me. Kevin and his team were very efficient when I arrived as well. Greeted me at my car as I pulled in, they didn't hover like most salespeople, which I really appreciated. And I wasn't there as long as most dealerships! Fantastic dealership!

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Google Jan 12, 2023

We couldn’t be happier with the experience we had at Dave Arbogast. We recently purchased a 2019 Pacifica from the used car lot and worked with Mark. Mark was fantastic as well as Ted, the GM. We were in and out within 1.5 hrs, which says a lot when you’re driving an hour to get there! Great experience!

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Google Jan 12, 2023

Joe Bauman made our vehicle purchase easy and smooth. He was very friendly and patient. Alex Peltier was also super friendly and explained everything well. Our experience at Dave Arbogast was the best. Thanks for everything.

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Google Jan 12, 2023

Mike was very nice and informative with our repairs

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Google Jan 10, 2023

I saw this dealership online. I just so happened to go and look at Suv’s. I had a great experience at Dave Arbogast Buick GMC in Troy/ Tipp city. My salesman Cliff was awesome!!! He listened to what I wanted. Cliff was also very knowledgeable. I purchased a 2021 Buick Envision. I’m truly grateful that my experience was amazing. Also special shout out to Ms Alyssa , Ms Karen and Mr Walter . All of you truly made a difference in my car buying experience!!! Thanks again 😊😊💜💜

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Cars Jan 10, 2023

Outstanding service by Joe Bauman and his team. Great service

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Google Jan 7, 2023

My 2 sales expirences with Jamie Mead was phenomenal! This guy is the easiest, most fair, trust worthy salesman I have ever worked and highly, highly recommend him without hesitation!

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Google Jan 5, 2023

Joe Bauman was great in every aspect of the buying process. If anyone is looking for professional car salesman that is not pushy and will do what he can to make it a pleasant buying experience then ask for joe.

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Google Jan 4, 2023

Darryl Fairchild was Awsome with helping me find the vehicle I wanted and Purchased! You Rocked !! Thank you Soo much Darryl!! I will be enjoying my ride home back to Virginia Beach😁

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Google Jan 1, 2023

This place is wonderful. Me and several of my co workers swear by this dealership. We all go with Joe Bauman, but everyone I have interacted were awesome. They have a large selection of everything. I have bought 2 vehicles here and HIGHLY recommend anyone looking for a great used vehicle to stop here.

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Facebook Dec 31, 2022

We have have bought 5 cars from dave arbogast in the pass years.. we have also had a great experience.. Kevin was very patient with my husband because he likes to change his mind all the time..

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Google Dec 31, 2022

Joe Bauman was really great. I was long distance inquiring about a vehicle. He spent alot of time working with me answering questions etc. We decided not to buy the vehicle but I appreciate all the work he put in and felt he deserves something good said about him.( Side note I personally really don't like working with dealerships so it means more coming from me that I had a positive experience.) Ask for JOE BAUMEN

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Google Dec 30, 2022

Dave Arbogast Buick GMC made me feel like family my salesman Joe Bauman and Walt Price and Brandon were awesome. I recommend this dealership for any car purchase and will be back for future purchases. Very knowledgeable sales team as well as very family oriented. Mr. Arbogast you have an awesome TEAM!!!!

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Google Dec 30, 2022

Excellent customer service no matter what you're there for. Whether it's a new or used car/truck, RV or camper, or service, they'll take care of you. Never had an experience that wasn't top notch.

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Google Dec 29, 2022

My husband, Jason, and I had a great experience purchasing a gently used GMC Sierra a couple weeks ago. Mike Cole was very helpful, spent A lot of time with us showing us the ins and outs of the vehicle, and was able to help us get a great deal. Thank you so much for your help, Mike!

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Google Dec 23, 2022

Michael is the greatest.

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Cars Dec 22, 2022

My car salesman, Mr. David McMaken did an extremely outstanding job taking care of my personal needs with leasing my new Sierra 1500 SLT. Mr. McMaken went out of his way to assist in anyway possible. Very friendly staff at Dave Arbogast Buick-GMC.

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Cars Dec 21, 2022

I had a fantastic experience at Dave Arbogast. Ross Dillahunt is an exceptional salesman. He took care of everything for me, and put me in a newer version of my beloved Avalon. Thank you so much Ross!

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Cars Dec 21, 2022

Top Notch Service! Everyone was accommodating, facility is excellent!

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Google Dec 19, 2022

I just bought my 5th vehicle (2015 GMC Terrain) from Dave Arbogast. Kevin Richardson has been my salesman for all 5. I would recommend him for anyone wanting to buy a car. He is very attentive and a genuinely great guy. The whole process is quick and easy.

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Google Dec 17, 2022

A first class dealership and the salesman Ross was exceptional. We love our Enclave.

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Google Dec 17, 2022

I worked with Cliff and he was fantastic. Super polite, knows his German cars well. He was respectful to someone else who had just test drove the car and respectful to me and my friend the whole time we were there. Follow-ups were also good. I would highly recommend buying a car from the dealership and especially Cliff. I wasn't upsold on warranties, gap, or anything else that I don't generally get as a do-it-myself person.

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Google Dec 12, 2022

Mathew Cherian was very helpful and friendly to work with when he helped me into a new car. He was very informative and wasn't pushy when it came down to making a decision.

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Google Dec 9, 2022

Fabelouse experance! My salesperson Ross Dillahaunt was very professional, friendly and accommodating. The whole staff was welcoming from Lynette who greated me at the front door to Joe my finical associate. The atmosphere is geared towards customer service and it showes. Ross helped make this overwhelming task much easer and pleasant.

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Google Dec 9, 2022

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Google Dec 7, 2022

Had two recalls and an oil change Dave Arbogast got me right in and got my recalls fixed and my oil change great service

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Google Dec 6, 2022

Best dealership we have been to by far. Shoutout to our salesman (Joe) for being very professional and accommodating! He met us at the front door, had the car we were looking at pulled up and warming up for us when we arrived. The atmosphere was customer service oriented and everyone was so friendly. Alex in finance was great as well! Highly recommend!

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Google Dec 5, 2022

Great service, good price.

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Google Dec 3, 2022

Well everything was not on the truck. I will be able to answer this question when everything is finished and installed. The staff is very nice and I love my truck.

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Google Dec 2, 2022

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Google Dec 2, 2022

Great service experience every time. Friendly and honest team that does quality work.

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Google Dec 1, 2022

Great service!

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Google Nov 28, 2022

First time purchasing a vehicle from Arbogast and the process and all employees were great! Mark L was our salesman and he was great with communication and very personable. I had a couple concerns with the vehicles a couple days after driving it off the lot and Mark was able to communicate with the service department and got me in very next day. All in all, I would highly recommend Mark L and the Arbogast team for all your vehicle needs or when looking for purchase a used car!

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Google Nov 23, 2022

Prepared the vehicle on short notice due to my schedule. Process was quick. Staff was friendly and helpful. I would do business with again even though I am 200 miles away.

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Facebook Nov 21, 2022

Great staff! My first new car purchase from Arbogast. Everyone that I have interacted with has been pleasant, professional, and focused on attending to my needs. I even noted that everyone smiled and seemed to be intent on me having a positive experience. Not only was my new GMC Terrain Denali purchase a pleasant experience, but so was my first visit to the service department. Kudos to everyone at Arbogast. I will make the hour plus drive for that kind of experience. A thoroughly pleased new customer. Deb Wogoman , Eaton Ohio

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Google Nov 16, 2022

Everyone was friendly and helpful. I was very pleased with how quickly my car was ready.

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Google Nov 16, 2022

From Dave McMaken in sales to Alex in the business office or Samantha in the service department i could not have asked to be treated better! I'd absolutely recommend this dealership to anyone!

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Google Nov 16, 2022

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Facebook Nov 14, 2022

I'm from Atlanta USA. I just want to thank Dr Aigbedion for curing me from Herpes simplex Virus after suffering for 3 months. he cured me with the help of herbal medicine you can also contact him on WhatsApp or call +2349155864761 or Email [email protected] he is also good at curing DIABETES and CANCER,HIV, LOVE SPELL, etc. you can Kindly Visit his facebook page https://www.facebook.com/profile.php?id=100087378171112

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Google Nov 12, 2022

Always do a great job. I loved that I could make the appointment on line

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Google Nov 10, 2022

Quick & Efficient

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DealerRater Nov 7, 2022

Great customer service from start to finish. Would highly recommend Dave Arbogast Buick Gmc for any vehicle purchase. Mark Lindenauer was my sales rep and Alex Peltier was my finance guy. Ask for Mark when you go there.

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Google Nov 2, 2022

great service...friendly staff

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Google Nov 1, 2022

Enjoyed every conversation I had with every employee I interacted with. I would recommend this place to anyone with a Buick/GMC Vehicle. THANKS!!!!!

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Google Oct 28, 2022

Service Department is Awesome.

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Google Oct 26, 2022

Finally my check engine light is off! Thank you!

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Google Oct 24, 2022

Brian Russo and Alysa Hill we’re absolutely phenomenal. They were attentive, professional, and sincerely made my wife and I feel like we mattered

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Cars Oct 22, 2022

I have purchased 8 vehicles there since 2015 between personal and Company fleet. Always great service and very helpful and knowledgeably staff! I would highly recommend them!

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Google Oct 19, 2022

Larry Oaks did a fine job, was very informative, and knows his business inside and out. When it came time to pay for the Van, we had to wait 45 minutes for someone to finish up our paperwork and take our money, with checks in hand. We felt that process needs improvement.

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Google Oct 17, 2022

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Cars Oct 17, 2022

We had an awesome experience with Dave Arbogast! Our salesman, Mark Lindenauer was very helpful in finding what we wanted and needed. The financing department was very efficient and was a quick process! We would recommend Dave Arbogast to our family and friends!

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Google Oct 16, 2022

I love having Ross as my sales person. He’s very informative and answered all my questions. Bought my first new vehicle from him 20 years ago.

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Google Oct 15, 2022

Our 2014 Enclave needed a lot of work! We had no idea the number of potential problems. Our Service person (Kristin) worked out a two part plan that put the most critical work this month and the important components and service the following month. Easy to do in every respect. She then got a courtesy car for our errands that we had to run. Very satisfied with everyone who worked with us.

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Google Oct 13, 2022

My whole experience was awesome I got a good trade price and a great deal on my new serria

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Google Oct 13, 2022

I scheduled an appointment over the phone, however when I went in they did not have me in the system. I was able to verify with my confirmation email. The gentlemen I spoke with was very nice and did get me in and our within an hour. I bought my last car from Arbogast, and will my next one.

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Google Oct 12, 2022

We bought a used vehicle from Dave Arbogast this week and had Mark Lindenauer as our salesman. Mark made the experience stress free and made sure that we gat a vehicle that we where satisfied with. The over night trial with the vehicle gave you time to check the vehicle out and see if it is the right fit for you. I would also like to thank the Arbogast staff for making sure they had good quality vehicles on their lot. Great people to work with.

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Google Oct 12, 2022

I purchased a car from Arbogast many years ago and have been having cars serviced there for a long time. I've always had good service but Kris does an absolute superb job! She should be recognized for going above & beyond to meet the needs of the customer. She is amazing. Thank you Kris for your awesome service.

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Google Oct 12, 2022

Great service, always impressed with the level of care and professionalism we find here! Excellent process, and clean open waiting area with coffee bar.

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Google Oct 7, 2022

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Google Oct 7, 2022

I had a great experience with my first time there. The facility was clean, food and drink to that was complimentary and the staff was nice. Areas of improvement: staff acted as if I had been there before and I had not. I didnt know what to do and had to ask. I was told that a multi-point inspection is done with an oil change but there is no paperwork indicating such. It would be nice to know the wear on breaks/tires/fluid, etc....thank you to the great staff that day.

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Google Oct 6, 2022

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Google Oct 4, 2022

I walked in knowing what I wanted and Dan was there to help me. He walked me through the process and I was able to buy what I wanted.

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Google Oct 3, 2022

All my problems are taken care of quickly. Never a problem! A+ Dealership and Service Dept.!

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Google Oct 3, 2022

We stopped in without an appointment because the check engine light suddenly came on. Kristin the service consultant was very friendly and was able to scan our vehicle. She had a technician replace the battery and ordered another part that was showing to be defective. We couldn't be happier with the service.

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Google Oct 2, 2022

They did everything that was asked on the service ticket.

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Google Sep 29, 2022

Kristen is awesome. She always does a great job and is a true professional...

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Google Sep 29, 2022

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Facebook Sep 25, 2022

I highly recommend Mark Lindenauer. He was very friendly and knowledgeable. He had my husband and I laughing and made our car buying experience a lot of fun. He listened to what we wanted and found me the perfect suv. John in financing was also very friendly and didn't make signing the paperwork a difficult thing. If we ever purchase another vehicle we will definitely come back here.

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Google Sep 25, 2022

Outstanding

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Facebook Sep 24, 2022

Thank you to Dave Arbogast. They were kind enough to let us use an amazing truck so our scouts with mobility issues could participate in a parade! Thank you to Ted Scisson and Matt Scott for supporting the girls while they support our community! We appreciate the way your business cares about their whole community and it’s families of all abilities.

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Google Sep 24, 2022

Thank you to Dave Arbogast. They were kind enough to let us use an amazing truck so our scouts with mobility issues could participate in a parade! Thank you to Ted Scisson and Matt Scott for supporting the girls while they support our community! We appreciate the way your business cares about their whole community and it’s families of all abilities.

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DealerRater Sep 23, 2022

This is the second time I’ve purchased a vehicle at Arbogast and I have had excellent customer service both times! On this recent purchase Mark was my sales associate and I couldn’t have been more pleased with this man. He went over everything and explained things to me and helped me through the process. Mark impressed me as true professional and made me feel comfortable with the purchase. He expedited the loan process through Emily who kept the ball rolling and wasted no time getting things done. I’ve observed and studied human behavior since 1977 while at the ...

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Google Sep 22, 2022

Very easy and pleasant experience. Staff is very helpful and knowledgeable. Kris in service is awesome. Give her a raise.

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DealerRater Sep 22, 2022

I've never had a problem with the vehicle I purchased from Dave Says Yes, and the service department has been so helpful! Their systems were down the most previous time I went to get an oil change, and rather than have me wait around for it to get back up and running, they covered my bill for the oil change. Great customer service, free snack if you wait on your car to get done. Love it here

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Google Sep 22, 2022

They do a good job.

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Google Sep 21, 2022

It sucks because everytime I see these great people it means something is wrong with one of my cars. But. They are awesome. I have had a couple vehicles with 260k and right at 300k miles on them. Great group of people that care

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Google Sep 20, 2022

They took care of my special requests

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Google Sep 20, 2022

I can't say enough good things about Samantha Starling and her team. Nothing but professionalism and courtesy during my visit. It's nice to see there are people with these characteristics still out there.

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Facebook Sep 18, 2022

I got the appointment I requested. The work was completed earlier than I was told. The service manager applied all discounts and coupons without my even asking. They truly cared about my car and me.

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DealerRater Sep 18, 2022

The service team at Dave Arbogast’s does an excellent job. The keep you informed and work to get you the best deal and out the door.

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Google Sep 17, 2022

Always good service very courteous

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Google Sep 11, 2022

One of the best experiences I’ve had dealing with a dealership. And Mike Cole was very friendly and so helpful throughout the entire process . Would defiantly recommend asking for him for your car needs.

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Google Sep 10, 2022

Just purchased a used car at Dave Arbogast with Ted Scisson. Ted was a great help and I couldn’t have asked for a better experience. Felt very taken care of. Would definitely recommend this dealership & would recommend working with Ted. Very satisfied.

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Google Sep 9, 2022

It's only the second time I've brought my car in, but the customer service is so amazing I can't see myself going anywhere else.

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Google Sep 8, 2022

Ted S. was so helpful and patient with me. I had done my homework prior to visiting the lot with what I knew I wanted, ended up not being what I wanted at all. Ted S. helped me find the perfect car! Thank you.

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Google Sep 8, 2022

We was looking to purchase a used conversion van and we chose to purchase a new one and everything went well so far

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Google Sep 2, 2022

Friendly staff, just not the best selection at the moment.

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Google Sep 1, 2022

Everyone is so nice and easy to work with. I have told all my friends that if they want a new car make sure they got to Dave Arbogast and ask for Joe. The service center is awsome as well.

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Google Sep 1, 2022

Ron was amazing! I came all the way from Indiana to get a used 2021 Nissan rouge , and he made sure everything was good to go for me! Really nice guy and he is very personable, not your average salesman.

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Google Aug 30, 2022

Mike Cole exceeded my expectations from the minute he opened the door for me. He was kind, knowledgeable and made the entire process seamless and easy. I have bought here before twice and am never disappointed! Excellent customer service. Thanks for going above and beyond Mike!!

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DealerRater May 10, 2022

I had the pleasure of meeting with Erica Anderson at Dave Arbogast. She helped me with my lease coming to an end and purchasing my vehicle. She answered every question I had and was just wonderful to me, like I was the only customer she had that day. I definitely will return to have her get me into a new vehicle in a few years. Erica you are so professional and kind I truly appreciated our day. I also, would like to thank John in finance who help get all the paperwork through quickly and was a joy to meet.

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